WWAKE hires an e-commerce sales specialist in Greenpoint, Brooklyn (NY)

WWAKE is looking for a sales employee who is passionate about providing professional customer service beyond the highest. As part of our retail team, you will promote the company’s sales goals and a positive, informed brand experience for every customer.

Responsibilities:
● Provide excellent brand experience, both in writing and in person, to all customers through superior product knowledge, merchandise engagement and informed advice.
● Development of customer relationships and exceeding sales targets through over-and-beyond service
● Participation in customer initiatives, including company training sessions, special online and offline events, and product launches.
● Maintain the appearance of the showroom and website for optimal product navigation
● Participation in general inventory management
● Order fulfillment, including processing and shipping of orders
● To work closely with the production team to provide customers with accurate delivery times and exclusive design options
● Provide holistic support to team members at all times

Requirements:
● Previous high-end sales experience, 2 years preferred
● Strong knowledge and passion for sales and a genuine interest in jewelry
● Availability to work a variety of hours, which may include early mornings, evenings, weekends, or holidays
● Ability to maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
● Ability to multitask while being aware of customers and remaining flexible to the needs of a small growing business
● Fast response time, willingness to think critically, anticipate future event chains and smooth plans
● Excellent communication skills
● Ability to collaborate with a small team is an absolute must
● Must be a self-employed employee who is eager to take responsibility with a personal sense of responsibility

Our ideal candidate is available full time and can be hired immediately. Please send an e-mail with your CV and cover letter with the subject line “Sales Associate” to careers@wwake.com.

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